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Designing Inclusive, Human-Centered Experiences

Grounded in accessibility, empathy, and equity.

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Hey there! I'm Jay Fox (he/they).

 

I design inclusive experiences for people who have historically been excluded from design decisions.

My work is grounded in equity, empathy, and accessibility, shaped by five years of hands-on UX and advocacy with mission-driven teams.

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UX Work

UX Case Studies

These case studies share how I approach design with curiosity, care, and a focus on collaboration. At startups and on small teams, I’ve often stepped into multiple roles, often as the only UX Designer. No matter the challenge, I stay grounded in accessibility, inclusion, and the people each product is meant to support.

A person sitting on a couch using a MacBook, with the screen displaying the Find Care tool from the Accredited Home Healthcare Directory. The dropdown menu shows that Illinois is selected.

Restructuring a Healthcare Directory for Usability + Growth

Building a scalable, accessible system that empowers a non-technical founder.

  • Organized content for easier CMS automation and ongoing maintenance

  • Designed advanced features to streamline navigation and discovery

  • Increased homepage accessibility by up to 84% across critical areas

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Exploring the Potential of a Marketplace for Upcycled Makers

How early user research shaped direction, surfaced maker needs, and uncovered platform priorities.

  • Led mixed-methods research with makers and consumers to uncover needs and barriers

  • Created personas and insight statements to guide platform direction

  • Collaborated with a mission-driven founder to align product goals with community values

Case Study Coming Soon

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